Studio Manager

Posted by: FJord

Posted date: 2011-Jun-21

Location: NY

The Studio Manager role serves a primary and independent role in the smooth administration and operations of our New York office and is accountable for the Fjord New York Branded Experience. This is a hands-on role with the ability to directly impact Fjord's people and clients every day, by creating and managing a compelling studio experience, a positive and dynamic working environment and ensuring a smooth and efficiently functioning facility.

This position reports directly to the Head of Finance and takes a role in the Fjord New York Leadership Team.

Key task and responsibilitiesThe Studio Manager is responsible for all elements of administration, Studio and building management, including:

• Facilities
  • Ensuring the Studio is a clean, enjoyable and positive environment.
  • Ensuring the Studio has a documented and managed Branded Experience, including physical, process and cultural elements.
  • Facilities Management including servicing, repairs and general building maintenance, lighting, plumbing, security.
  • Liaising with the landlord's agent on all property related matters including service charges, maintenance etc.
  • Ensuring all Studio equipment is functional, secure and in good working order at all times.
  • Managing printer and photocopier repair and maintenance.
  • Responsible for overseeing and managing the building health and safety and related advice, training and procedures.
  • Space planning, co-ordination of moves, seating plan and preparation of space for new hires.
  • Responsible for all office; kitchen and meeting supplies: suppliers, stock, cost, orders and deliveries.
  • Managing supplier relationships in a timely, professional and cost effective manner.
  • Reviewing and approving related supplier invoices.
  • Reviewing expense reports and amex statements with receipts and entering then in Quick Books.
  • Developing and managing disaster recovery / business continuity plan and process.
  • Special projects as assigned by the MD or Head of Finance.

• IT & Network
  • Administer network servers, workstations and network devices.
  • Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
  • Provide face-to-face support as and when required.
  • Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
  • Install, configure and maintain mainly Mac OS X and Windows computers.
  • Maintain inventory of software and hardware, and site licences.
  • Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
  • Anticipate communication and networking problems and implement preventive measures.
  • Investigate, recommend and install enhancements and operating procedures that optimise network availability.
  • Ensure timely user notification of maintenance requirements and affects on system availability.
  • Document network problems and resolutions for future reference.
  • Assist users in maximizing use of networks and computing systems.
  • Establish and perform maintenance programs following company and vendor standards.
  • Develop a business continuity / disaster recovery plan.
  • Maintain network security, e.g. routers and wireless access points.
  • Supplier management and liaison i.e. agree and understand the SLA, negotiate terms and costs and manage the budget.
  • Manage and troubleshoot all aspects of our telephone system.
  • Identify and write support/procedural documentation.
  • Monitor Streamtime our time reporting system, Projektron - project management system and administer FLOW our intranet system and any other Fjord specific software.
  • Provide computer orientation to new company staff.
  • To adhere to procedures relating to the proper use and care of equipment and materials used by the job-holder.
  • Define and communicate suitable IT policies for Fjord New York in liaison with Head of Finance and MD
  • To support Fjordnet IT-related issues if required

• People
  • Carrying out Fjord New York Onboarding (orientation & induction) for new starters (both perm and freelance) in collaboration with HR Co-Ordinator.
  • Managing leaver procedures including recovery of IT equipment, keys etc
  • Developing and maintaining 'new starter' guide / handbook (it is expected that this accountability will pass to the HR Co-Ordinator, but Studio and IT elements should remain the responsibility of the Studio Manager).
  • Assisting the HR Co-Ordinator and Programme Manager with ad-hoc projects when required.
  • Managing Recruitment Postings on job posting networks
  • Tracking Paid Time Off within the office

Please respond with resume to Subhadra.Mehtafjordnet.com

Source: http://www.nyjobdirectory.com/index.php?post_id=1496

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